• Has their system been deployed and functional with a client who has 1,000,000 distributors? If not, there is absolutely no guarantee it will work. Most systems will implode when asked to process that number of distributors.
• How long will it take to run commissions with a 1,000,000 distributors or even 100,000?
• Do they provide a complete and separate test system for commissions?
• Can they rerun commissions in live if necessary?

Corporate Back Office:

• Order entry – online, shopping cart, operator entry, email confirmations of orders, backorder processing, auto-ship
• Payment – multiple types, online credit card authorization and verification, automated processing settlement of distributors’ individual merchant accounts if processor is a host based system, multi-currency
• Distribution – shipping, manifesting, box sizing, multiple warehouses, interface to common carriers, email confirmation of shipment, inventory updates
• Commissioning – all types of plans, combinations, worldwide tree, support a different plan and qualifications for each country, separate qualification and volume trees maintained
• Distributor maintenance – status, rank, renewals, removals, profile
• Genealogy – reporting, tracking, maintaining, historical, purging, orphan resolve, and real time order volume pushed up the tree
• Reporting – online, hard copy, email
• Inventory – committed, shipped, received
• RMA – Returned Merchandise Authorization
• Distributor services support – contact tracking, commission research tools, one page information screen that provides answers to most of your distributor service calls

Members Back Office:

• Signup new distributors, place orders using shopping cart
• Retail Customers of distributor can place orders using shopping cart
• View genealogy, commission recap, sponsor and order data in our standard format
• Company product or service promotions
• Update personal profile information
• Includes email confirmation – standard format (company paid fee for customizing content)
• Confirm orders received
• Confirms order shipped if company has manifest system
• Signups are automatically linked
• Retail orders are automatically credited
• The presentation format and content of data can be customized at the request of the company for a fee
• Notification of personally sponsored new sign-ups
• Notification of personally sponsored rank advancements
• Notification of orders of a specific product by personally sponsored
• Business analysis tools for distributors
• Filtering capability of distributor’s organization
• Bar graph and comparative presentations of distributor’s information
• Contact manager
• Preview of qualifications and commissions
• Gift cards
• Event and training scheduler
• Document section
• To-do list
• Personalized reports that distributors create

• Full-system use for back-office corporate administrative functions
• Member back-office functions through a self-replicating website
• Retail customer access through member’s website
• Commission processing and genealogy/downline

• This system supports most MLM commissioning plans. We have clients who use a combination of plans such as a Unilevel with a Binary component plus a Quick Start or Matching Check feature. This system is parameter-based. This means parameters can easily be changed, such as number of levels or percentages to run “what if” scenarios, or make pay plan changes typically without expensive and time-consuming programming effort
• The client can have a worldwide tree yet have different qualifications and plans in different countries. The country of origin of the order determines the pay plan to be used. Commissions can be paid in the home currency, a selected currency or a standard currency
• The system maintains a “snapshot” of the tree at each commission run thereby providing support for commission payments should a situation occur that questions the commission/tree in a prior period
• The system has the ability to re-run commissions in real time

The system handles inventory on a real-time basis. When an order is placed for an item, the system parameter can be set to either accept the order indicating the item is back-ordered, or reject the order indicating the item is out of stock. A ‘nightly calibration’ would simply be a comparison of physically calculated inventory quantities versus system-calculated inventory quantities. As the inventory system is real-time, the system will be accepting and processing orders 24 hours a day and updating the inventory quantities as the orders are processed. The inventory item ordered is in a ‘committed’ status until actual shipment. The indication of an estimated delivery date would be a customization. The system has the ability to print the order, picking ticket, and shipping label at whatever location(s) desired. When the order is ready for shipping, the order can be scanned and the system will ‘ship verify’ the order. This will deduct the items from inventory. The system reporting indicates any inventory on-hand and inventory committed, thereby providing the quantities of what items should be physically on hand and, of that, what are committed for shipment. The system has the ability to account for kits (a single item number with numerous components) in a variety of ways that are parameter settings and easily implemented and changed, if so desired.

• The co-location data Center and is an enterprise-class state-of-the-art facility. Your system is hosted on the servers with processing services provided by our team members. There is an N+1 Redundancy on all critical systems to ensure no single point of failure between your application and the Internet.
• The system architecture is multi-tiered with separate data, business logic, and presentation layers. This system is very scalable as has been demonstrated by its actual use in companies with over 2,000,000 distributors, over 50,000 sign-ups in a single day, and 300 plus simultaneous company users. The system was designed with flexibility in mind. It is modular and parameter driven.

Installation:
The setup time is dependent upon discussions, decisions, and changes regarding your business rules and processes. This is what determines the parameter settings and if customizations will be required. Customizations and integrations can delay the set-up time for numerous reasons, especially working with 3rd party companies. Closely related is the modification of our standard design for order entry and member entry forms to meet the specifics of your company. The compensation plan is typically completed after receiving the final specifications from client, normally it is one of the last items programmed.

As technological advances make new tools, languages and techniques available, we have the resources to acquire and test them to determine if they can be applied to the MLM market and our systems. Our team of developers and researchers are concerned with providing our clients and their members with tools to better manage their business, increase profits and attract new members and customers. Our business model is quite simple – if our clients succeed, we succeed. This product is deployed in a SaaS environment, which allows us to have continual updates. As new technologies become available we determine if they can be applied to our industry and system. Our team adds functions, features and reporting on a consistent basis to keep our clients competitive.

This system accommodates multiple currencies as the standard. It has multi-lingual capabilities with the client providing the translations. It was designed to be deployed internationally and it has multiple jurisdiction capabilities for taxation purposes. The client must provide their interpretation of the tax laws in jurisdictions outside the U.S. as we do not provide any legal advice. Be aware of any software provider who claims to have code to accommodate tax laws outside the U.S. as these are subject to interpretation (as are many inside the U.S.)

This system is very robust and mature, which requires less customization work on the part of our engineering team. However, this depends on the business model. We work with you via the ticket system, telephone, and email. This is the method we have used and currently use with all our clients, many of which are large companies and have very complex compensation plans. We can have one of our technical people come to your location if necessary. We have found over the years that if you can’t explain a compensation plan issue over the phone or in writing, how are you ever going to explain it to members worldwide?